FAQ

​​Are them really handmade?

Absolutely, our watches are handcrafted with great care and precision. Skilled artisans select, calibrate, and assemble every component by hand, ensuring each timepiece meets our high standards of craftsmanship.

This meticulous process results in unique, high-quality watches that reflect our commitment to excellence.

What movements do you use?

We use proven Japanese Movements, primarily Seiko automatic movements, known for their reliability, precision, and durability.

Recognized globally, these movements ensure flawless function to match your daily pace.

Can I configure my own watch?

Absolutely! We're committed to turning your dream watch into reality. Customize every detail, from the dial and hands to the case and strap, to create a timepiece that perfectly matches your style.

Craft your dream watch with our expertise. Write us to start designing!

Are the watches original?

Our watches primarily use original Seiko automatic movements, paired with a blend of original and carefully selected aftermarket components.

What is the quality of the watches?

​​The quality of our watches is exceptionally high. We use high-quality aftermarket components that far exceed the quality of standard Seiko watches.

The workmanship quality is comparable to watch brands that are priced at 1000€ and upwards.

What is the shipping time?

Our standard models are delivered within 7-15 working days (Monday-Friday), and personalized watches require 3-4 weeks for delivery.

These timelines accommodate the high demand we experience, as well as the meticulous process each watch undergoes, including assembly, testing, quality checks, and shipping.

Please note that delivery times may vary depending on the destination country.

Why is the delivery time that long?

Once you place your order, we source the necessary components from our trusted manufacturers.

Each watch is assembled and handcrafted in the order received, prioritizing quality. We test and ensure perfect assembly before shipping. This meticulous process takes time, but we believe it’s worth it to deliver a high-quality, unique watch.

Thank you for your understanding and patience.

What are the shipping costs?

We're excited to offer free worldwide shipping on all our products. No matter where you are, you won't face any additional shipping costs like import duties (we pay for them). We aim to provide a seamless and enjoyable shopping experience for our customers around the globe.

Will I need to pay duties in my country?

No, you won’t encounter any additional customs taxes or charges. We cover all taxes and duties, ensuring a hassle-free delivery experience.

The price you see is the total you'll pay, with no surprise fees at delivery.

Do they have any type of warranty?

Yes, all our watches come with a 1 year warranty covering any manufacturing defects, particularly in the movement, to ensure optimal performance.

For added peace of mind, you can also purchase a 2-year warranty extension. We stand by the quality of our timepieces and want you to enjoy them with confidence.

How can I contact you?

We have customer support available to assist you with any questions or concerns. You can reach us via email, Instagram, or WhatsApp.

Are there any sale offers?

Absolutely! Along with our complimentary worldwide shipping, we’re pleased to offer a special promotion: get 20% off your second watch when you purchase.

We also provide attractive wholesale prices for jewelers or companies interested in our unique watches, with a minimum order of just 10 units.

Don’t hesitate to contact us and take advantage of these fantastic offers!

Are they waterproof?

Our watches are designed with a water resistance rating of 10 ATM, which makes them suitable for everyday use and able to withstand splashes or brief immersion in water. However, they are not intended for swimming or taking baths.

To ensure the longevity and optimal performance of your watch, we recommend avoiding prolonged exposure to water.

What is a Seiko Mod?

A Seiko Mod is a special watch hand-assembled from a prestigious Seiko automatic or hybrid movement, combined with high-quality aftermarket parts, usually made of 904L stainless steel. 

Have you ever dreamed of acquiring your ideal timepiece? The purpose of Seiko mods is to bring the designs of luxury watches to a wider audience without resorting to counterfeit products, and by always using the best materials, such as sapphire crystal or ceramic bezels.

What does the warranty cover?

Our warranty covers defects in assembly or quality that may occur during shipping, functional issues, and the movement of the watch.

However, it does not cover scratches, damage from opening the watch, or water resistance issues, as our watches are not designed for swimming or similar activities.

To ensure the longevity of your watch, we recommend avoiding such activities.

How to adjust the strap? 

We include a complimentary tool kit to help you adjust the strap properly. Please refer to this guide and follow the instructions carefully to adjust your strap size: Guide

I can't find the watch I'm looking for

Given the thousands of possible combinations, we can't display them all on our website. Please contact us viaWhatsApp or Instagramwith the model you're interested in, and we will assemble it as a custom order exclusively for you.