Terms of sale
Terms of Sale
These Terms of Sale govern purchases made from the Moddys Watches online store. Please read them carefully before placing an order.
By submitting an order, you agree to these Terms of Sale. These terms do not limit any consumer rights that cannot lawfully be excluded or restricted.
1. Seller Information
The seller is:
VELOS MEDIA GROUP LLC
Trading as Moddys Watches
30 N Gould St, #58785
Sheridan, Wyoming 82801
United States
General enquiries: contact@moddys-watches.com
Customer service and returns: support@moddys-watches.com
In these terms, “Moddys Watches”, “we”, “us” and “our” refer to VELOS MEDIA GROUP LLC. “You” and “your” refer to the person placing an order.
2. Eligibility to Purchase
You may place an order only if you have the legal capacity to enter into a binding contract in your country or jurisdiction.
When placing an order, you confirm that:
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the information you provide is complete and accurate;
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you are authorised to use the selected payment method; and
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you are purchasing the products for lawful purposes.
3. Products
We make reasonable efforts to display product descriptions, specifications, dimensions, materials and images accurately.
Product colours and appearance may vary slightly depending on lighting, photography, manufacturing variations and the display settings of your device.
Packaging may also differ from the images displayed on the website, provided that the product itself materially corresponds with its description.
Product availability is not guaranteed until your order has been accepted.
4. Prices, Duties and Taxes
Prices are displayed in euros unless another currency is shown at checkout.
The price payable is the price displayed at checkout when you submit your order. Applicable duties and taxes are included in the order total.
Your bank, payment provider or card issuer may apply currency-conversion charges or other transaction fees. These charges are imposed by the relevant provider and are not controlled by Moddys Watches.
We may change product prices at any time, but a price change will not affect an order that we have already accepted.
5. Pricing and Website Errors
We reserve the right to correct typographical errors, inaccurate product information and obvious pricing mistakes.
When an error affects an order you have submitted, we may contact you to offer the option of proceeding with the corrected information or cancelling the order for a full refund.
We will not knowingly fulfil an order at an obviously incorrect price.
6. Placing an Order
Products placed in your shopping basket are not reserved.
After you submit an order, you should receive an electronic acknowledgement. This acknowledgement confirms that we have received your order but does not necessarily mean that the order has been accepted.
A binding sales contract is formed when we send you confirmation that the order has been accepted or dispatched, whichever occurs first.
Please review your order information carefully before submitting it. Contact us promptly when you discover an error in your delivery address or order details. We cannot guarantee that changes can be made after processing or dispatch has begun.
7. Order Acceptance and Cancellation by Us
We may decline or cancel an order when reasonably necessary, including when:
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a product is unavailable;
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payment cannot be authorised or is later reversed;
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the delivery address is incomplete or outside our available delivery area;
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we identify an obvious price or product-information error;
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the order appears fraudulent, unauthorised or intended for unlawful activity;
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purchase limits have been exceeded; or
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we are unable to fulfil the order because of circumstances outside our reasonable control.
When we cancel an order after payment has been taken, we will refund the amount paid for the cancelled products to the original payment method.
8. Payment
Available payment methods are displayed at checkout.
You authorise us and our payment providers to charge the total amount shown at checkout to your selected payment method.
Payment may be subject to validation, fraud screening and authorisation by your payment provider. We are not responsible for a payment provider declining or delaying a transaction.
You remain responsible for ensuring that sufficient funds or credit are available.
9. Shipping
We offer free Express Shipping on qualifying orders over €150.
For other orders, available Express and Premium shipping options and their applicable rates will be displayed at checkout.
Delivery dates and timeframes are estimates unless we expressly state that a date is guaranteed. Delays may occur because of carrier operations, customs processing, weather, public holidays, address problems or other circumstances outside our reasonable control.
When we cannot ship an order within a promised timeframe, we will provide any notice, cancellation option or refund required by applicable law.
Please ensure that the delivery address is accurate and complete. Additional delivery costs resulting from an incorrect address, failed delivery or refusal to accept a shipment may be charged where permitted by law.
10. Delivery, Title and Risk
Delivery is completed when the order is delivered to you, a person designated by you or another location authorised by you.
Risk of loss or damage generally passes to you upon delivery, except where applicable law provides otherwise.
Ownership of the products passes to you after we have received full payment and the products have been delivered.
Please inspect your parcel after delivery and contact support@moddys-watches.com promptly if it appears damaged, incomplete or incorrect.
11. Cancelling an Order Before Dispatch
Contact support@moddys-watches.com as soon as possible when you wish to cancel or modify an order.
We will make reasonable efforts to accommodate the request, but we cannot guarantee cancellation after processing has started.
When an order has already been dispatched, you may request a return under the Returns section below.
12. Thirty-Day Returns
We offer a 30-day return policy on all orders. The 30-day period begins on the date the order is delivered.
To initiate a return, contact:
Please include your order number and the reason for the return. We will provide return instructions and, where applicable, a return authorisation.
Products should be returned with their original components, accessories and packaging. You may inspect a product as reasonably necessary, but we may reduce a refund where permitted by law if the product’s value has been diminished through excessive handling, damage or use.
We will explain during the return process whether a return label is provided and who is responsible for return-shipping costs. This does not affect any legal requirement for us to cover return costs, including for incorrect, damaged or defective products.
You should retain proof of postage until the return has been completed.
13. Refunds
Approved refunds will be issued to the original payment method unless another method is required by law or expressly agreed with you.
Original standard delivery charges will be refunded when required by applicable law. Additional charges paid for an upgraded or premium delivery method may not be refundable unless the order was defective, incorrect or delivered in breach of our obligations.
We may wait until we have received the returned products, or satisfactory evidence that they have been sent, before completing the refund where permitted by law.
The time required for a refund to appear in your account may depend on your bank or payment provider.
14. Faulty, Damaged or Incorrect Products
Contact support@moddys-watches.com promptly when a product:
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arrives damaged;
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is defective;
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does not match its description; or
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is different from the product ordered.
Please provide your order number and, where reasonably requested, photographs or other information showing the issue.
Depending on the circumstances and applicable law, available remedies may include repair, replacement, a price reduction or a refund.
Nothing in these Terms of Sale limits your statutory rights relating to faulty, damaged, unsafe or misdescribed products.
15. Consumer Cancellation Rights
Customers in certain countries may have a statutory right to withdraw from an online purchase within a specified period without giving a reason.
Our voluntary 30-day return policy is intended to provide at least the return period stated above. It does not replace, reduce or restrict any separate statutory cancellation or withdrawal right available to you.
Where mandatory law gives you greater rights than these terms, the mandatory law will apply.
16. Warranties
Any product-specific commercial or manufacturer warranty will be described on the relevant product page or in documentation supplied with the product.
A commercial warranty is additional to, and does not replace, any statutory guarantee or consumer right provided by applicable law.
Unless expressly stated, we do not provide warranties beyond those that cannot lawfully be excluded.
17. Promotions and Discount Codes
Promotions and discount codes may be subject to separate conditions, including eligibility requirements, expiration dates, product exclusions and minimum order values.
Unless expressly stated otherwise:
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only one discount code may be used per order;
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codes cannot be exchanged for cash;
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discounts cannot be applied retrospectively; and
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promotional offers may be withdrawn or corrected when affected by error, fraud or misuse.
A refund for a discounted product will not exceed the amount actually paid for that product.
18. Personal Use and Resale
Products are offered primarily for personal use.
We may reject or cancel orders that reasonably appear to be placed for unauthorised commercial resale, distribution or other activity that could harm our brand, customers or business.
Nothing in this section restricts lawful resale rights that cannot be limited under applicable law.
19. Limitation of Liability
Nothing in these terms excludes or limits liability for:
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death or personal injury caused by negligence;
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fraud or fraudulent misrepresentation;
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defective products where liability cannot be excluded;
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wilful misconduct; or
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any matter for which liability cannot lawfully be excluded or limited.
To the fullest extent permitted by law, we are not responsible for indirect or unforeseeable losses that are not a natural result of our breach, or for business losses arising from a purchase made primarily for personal use.
Where liability may legally be limited, our total liability relating to an order will not exceed the total amount paid for that order.
20. Events Outside Our Control
We are not responsible for delays or failure to perform caused by events outside our reasonable control, including natural disasters, severe weather, war, civil disturbance, epidemics, government action, labour disputes, transport disruption, customs delays, carrier failures, utility outages and telecommunications failures.
We will take reasonable steps to minimise the effects of such an event and will provide any cancellation or refund rights required by applicable law.
21. Privacy
Personal information collected in connection with an order will be handled in accordance with our Privacy Policy and applicable data-protection laws.
Payment information may be processed by third-party payment providers under their own terms and privacy notices.
22. Governing Law and Disputes
These Terms of Sale and contracts made under them are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law principles.
However, this choice of law does not deprive a consumer of mandatory protections available under the laws of the country in which the consumer habitually resides.
We encourage you to contact support@moddys-watches.com first so that we can attempt to resolve a complaint directly.
Any dispute may be brought before a court with jurisdiction under applicable law. Where you are not acting as a consumer, the state and federal courts located in Wyoming will have exclusive jurisdiction.
23. Severability
If any part of these Terms of Sale is found to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted or removed where necessary.
The remaining provisions will continue in effect.
24. No Waiver
A delay or failure by us to enforce a provision does not waive our right to enforce that provision or any other provision later.
25. Changes to These Terms
We may update these Terms of Sale from time to time.
The terms in force when you place your order will normally apply to that order unless a change is required by law or agreed with you.
26. Contact
Questions, complaints, cancellation requests and return requests may be sent to:
VELOS MEDIA GROUP LLC
Trading as Moddys Watches
30 N Gould St, #58785
Sheridan, Wyoming 82801
United States
General enquiries: contact@moddys-watches.com
Last updated: July 29, 2026

